S & S Sales Corporation
S&S Sales Corporation is a respected and trusted distributor of adhesives, panel systems, sealants and sealant accessories, air & vapor barriers, traffic coatings and waterproofing products.
Our team helped S&S upgrade their B2B Znode eCommerce from Znode 7.0 version to Znode 9.7.
Website URL: www.sssales.com
S & S Sales Corporation is a traditional distribution business with digital eCommerce portal serving customers for easy and quick ordering. S&S came to us looking for help with re-design and re-build website using the newer Znode 9.7 verison. The key business objective were improving customer experience, performance, better search results ranking and newer modern design.
Challenge
There were alot of shortcoming in offering buyers what they needed to make a purchase. Some big once included missing B2B features, no self serve portal for account management. Other challenges included but not limited to
- The website was running on the earlier release of ZNODE 5 version.
- Migrating all data and content to Znode 9
- Usability
- Slower page laid times
- Failing Google Core Web Vital
- Mobile – poor page performance, extremely low conversion rate
- In-accurate inventory data flailing at multiple points.
- A lot of In-efficiencies for customer service using admin, phone orders
- No B2B workflow for Quote, Approval management
Solution
NIVI Solutions helped S & S Sales re-shape the digital presence. Services we provided to S & S Sales to help achieve all business objectives.
- Creative Services & Consultation – new modern usable design
- ZNode 9 install, configuration & customization
- Engineering service to develop the new design and integrate with Znode 9
- Migrate all content from Znode 5 to Znode 9
- Macola ERP Integration to push and pull order, customer, quote, price, inventory data both ways.
- Integrate shipping & tax services
- Speed & Performance optimization to help pass Google requirements
- Website security audit consultation and engineering.
- Enabling and configuring B2B features – Quote, Approval Management, Multiple Price list (Negotiated pricing by account managent)
- Deployment & Hosting
Outcome
- 40 %increase in sales YOY
- 70% improvement in mobile conversion rate and 25% increase in desktop conversion rate
- Organic traffic growth leading to higher new customer acquisition.
- Self server portal for shoppers to manage invoices, pay by invoices directly improving shoppers experience.
- Operational eficiency
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